To use Live services it is necessary to have sufficient internet connection on your device. In order for the Live services to work, you need to have purchased the yearly subscription and be signed in to your Sygic app via menu > Sign in.Ĭheck if internet connection is available.

In case issue persists afterwards, it is needed to perform the Full reinstall of Sygic.

Go to Android settings > Apps > Sygic > Force close and Clear data.

If you can, launch Sygic and go to Sygic menu > Settings > top right menu button > Reset to defaults.

Go to Android settings > Apps > Sygic and select Force close and then Clear data.

Also reboot the WiFi router and your mobile device.

Try to connect to a wireless network and make sure no firewall/antivirus is blocking the connection.

Check the size of selected maps via Menu > Settings > Manage maps. Make sure you have sufficient free space available on your device.

If you have trouble downloading maps, or if the download freezes, please perform a few steps in the following order: You might want to consider contacting the seller or manufacturer of your mobile device for repair if the GPS Status & Toolbox app shows inaccurate signal as well. In case issue persists afterwards, it is needed to perform the Full reinstall of Sygic. If it is still the same please install GPS Status & Toolbox app. Launch it and tap anywhere on the screen and then the the Tools icon > Manage A-GPS state > Reset. Launch Sygic and go to Settings > top right menu button > Reset to defaults.

Restart your device and go to Android settings > Apps > Sygic > Force stop and clear data.

To solve the issue please perform a few steps in the following order: Type address of your current position manually. where you were just before the device lost GPS signal). Your route will be calculated from your last known position (i.e.

If your device can’t determine your current position you will be offered the following options:Īllows you to select any starting point for the route calculation.

The assisted location data from mobile networks are overloaded.

Product settings may be set incorrectly.

On a smartphone/tablet device location services are turned off.

Device system settings may be set incorrectly.

The device is in a building, tunnel or at a location where signals from the GPS satellites are obstructed by buildings, trees, electric cables or other objects.

Your device may lose GPS signal under any of the following conditions:

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